Skip to content
Profile photo of a State Farm Agent named: Melissa Long

State Farm® Insurance Agent Melissa Long

4.9 out of 5 average rating (100 reviews)

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Shelley Hurley

June 1, 2023

4  out of  5 rating by Shelley Hurley
"I had the pleasure of working with Lauryn Ward at Melissa Long State Farm and I cannot emphasize enough the level of professionalism and genuine warmth she brings to her role. From the onset, Lauryn showed an exceptional dedication to understanding and meeting my needs as a client. Her approach is personal and sincere, making me feel valued and well-cared for. Lauryn's enthusiasm for her job is palpable and it's clear that she's not just in the business of insurance – she's in the business of people. She took the time to get to know me on a personal level, sharing her own experiences about motherhood and travel. In addition to her personable nature, Lauryn exhibits a strong work ethic and a commitment to excellence that is truly commendable. Her ability to handle my queries with efficiency and detail assured me that I was in good hands. Overall, my experience with Lauryn Ward at Melissa Long State Farm was nothing short of excellent. She is a true asset to the team, and I look forward to continuing to work with her for my insurance needs. I have no doubt that anyone who has the pleasure of working with Lauryn will feel the same."

Jess Doty

June 1, 2023

5  out of  5 rating by Jess Doty
"Always a pleasant experience with State Farm. I was in and out starting a new policy. No wait and no worries."

Delaney Brandon

June 1, 2023

5  out of  5 rating by Delaney Brandon
"Wendy and Lauryn helped me understand my auto insurance and renters. They also got my some great information on life insurance. Never realized even being young and healthy how important it is. They were super friendly and great to work with."

tonya purkey

June 1, 2023

5  out of  5 rating by tonya purkey
"Wendy is the best. Very helpful getting me a quote and super friendly"

Jason Webb

June 1, 2023

5  out of  5 rating by Jason Webb
"When shopping for insurance I spoke to Wendy Butterworth. She was very polite and knowledgeable and answered any questions I had. Super sweet and a pleasure to work with."

Melissa Webb

May 31, 2023

5  out of  5 rating by Melissa Webb
"Wendy was the absolute best! She helped me with everything I needed with homeowners and auto insurance! Very friendly and professional! Thanks Wendy!!!!!"

Kendra Morie

May 31, 2023

5  out of  5 rating by Kendra Morie
"Anything you need Wendy will be there to help! She is amazing! Super efficient and quick to respond! This office is very family oriented and always there for your families needs!"

Robin Adams

May 31, 2023

5  out of  5 rating by Robin Adams
"Wendy was super-nice and helpful with all our needs!"

jenny watson

May 10, 2023

5  out of  5 rating by jenny watson
"Melissa’s office is amazing and working with Wendy on my auto insurance was a blessing!! I highly recommend them!!"

angela mora

May 10, 2023

5  out of  5 rating by angela mora
"Always so helpful. Thank you Wendy!"

Angel Bishop

May 10, 2023

5  out of  5 rating by Angel Bishop
"Wendy was very helpful with helping me find the best auto and life insurance. She was able to answer all my questions and was super friendly."

Bo Jangles

December 16, 2022

5  out of  5 rating by Bo Jangles
"Prompt, accurate, courteous service every time."

Ivan Suarez

December 14, 2022

5  out of  5 rating by Ivan Suarez
"Amy Drew and Melissa Long are amazing got me set up with a quote within minutes and took care of all my questions. Thank you so much. Happy to be a part of State Farm family."

Courtney Adams

October 21, 2022

5  out of  5 rating by Courtney Adams
"Update: Wendy and Amy are still AWESOME! I absolutely love dealing with Wendy at this State Farm office. She's very nice and extremely helpful. She has helped when my Dad had some vehicle issues and looking for the best service in my price range. I have multiple policies with them. She will definitely help you weed out stuff you don't need and keep the important stuff. I can't say anything bad at all. Just pure awesomeness."

Kelsey Little

September 21, 2022

5  out of  5 rating by Kelsey Little
"Amy and her staff have continuously provided me with friendly, affordable and beyond expectational service. They work with me on my time and are always honest with me. I actually enjoy all the girls in the office because you can feel their smile over the phone. Thank you!"

Brandon Korthuis

September 20, 2022

5  out of  5 rating by Brandon Korthuis
"Melissa took all the work out of moving. She seamlessly got us set up in our new home and life here in TN. Excellent customer service. Thank you Melissa."

Wezley Burr

September 1, 2022

5  out of  5 rating by Wezley Burr
"Wendy helped my wife and I set up our plan with them and she was very helpful!"

Jarely Canote Pena

August 31, 2022

5  out of  5 rating by Jarely Canote Pena
"The husband and I stopped by while shopping for insurance. From the minute we walked in we were greeted with a friendly smile and great customer service. Wendy was awesome! We were able to speak with Amy who walked us through every bit of the process line by line, and definitely made us feel like we were getting a policy that would protect us and our home/auto. And no question was too much or went unanswered. We ended up with better coverage for a few dollars less than our previous insurance. And the experience was wonderful. HIGHLY recommend this office. Go see Wendy and Amy. They are amazing!"

Alexa Fanti

August 29, 2022

5  out of  5 rating by Alexa Fanti
"Wendy was super helpful and so nice!!!"

tiffany turner

July 29, 2022

5  out of  5 rating by tiffany turner
"Wendy and Melissa were amazing in helping me get a super good rate(even with speeding tickets!) Lol and they always call you back where I noticed alot of other people didnt."

Ann Hardin

July 20, 2022

5  out of  5 rating by Ann Hardin
"I've been with Melissa Long at Statefarm since the day me and my family moved up here 5 years old. Their always very friendly, helpful, low pricing! Awesome place! I highly recommend Statefarm Melissa Long office in Sevierville."

Jay Hardin

July 20, 2022

5  out of  5 rating by Jay Hardin
"Melissa and her team are top notch!!! Fast friendly courteous service!!! I've been with Melissa 5yr. Now NO PROBLEMS NO COMPLAINTS !!!If you won't hassle-free insuranceCall MelissaTo get the best service in Sevier County!!!shout out to Wendy!!!GO STATE FARM"

Debbie Reeve

July 13, 2022

5  out of  5 rating by Debbie Reeve
"Awesome people, very friendly and they remember your name"

Charles McGaha

July 6, 2022

5  out of  5 rating by Charles McGaha
"This is the best place to get insurance! There staff is very helpful and friendly. They are always knowledgeable about random questions and have very good rates! If you live in Sevier County I would highly recommend! Wendy and Amy are great!"

Daniel Runion

June 30, 2022

5  out of  5 rating by Daniel Runion
"Called and spoke with Amy a couple days ago about life insurance. She was really helpful and gave me and my fiancé great advice on our options going forward and what would be best going forward for our family."