State Farm® Insurance Agent Melissa Long

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Trina Crittenden

March 19, 2025

5 out of 5

"Renee was always helpful and explains what you are needing help with. Thank you for being awesome :)"

We responded:

"Trina, your trust in us is something we don’t take lightly! We’re honored to serve you and appreciate your continued support!"

Angela Taylor

March 18, 2025

5 out of 5

"Melissa was great.My ins was going up at progressive till i talked with Melissa and she helped get my rates lower than was paying before."

We responded:

"Angela, thank you for your wonderful feedback! We're thrilled to hear that Melissa was able to assist in lowering your insurance rates. Your satisfaction is our priority, and we appreciate your trust in us. "

Jessie Edwards

February 25, 2025

5 out of 5

"Wendy is amazing"

We responded:

"Thank you for the review, Jessie!"

Ian Morelan

February 7, 2025

5 out of 5

"Had a bit of a stumble with another agent and Stacee stepped in and took care of the situation quickly and professionally. Thank you !!"

We responded:

"We’re so lucky to have wonderful customers like you, Ian! Thanks for the kind words—our team is always here whenever you need us. "

Angella Crowl

January 12, 2025

5 out of 5

"It's all about Renee at State Farm Insurance. She's awesome, she listened attentively and worked out the best program for me. I will be recommending her to everyone I know seeking to insure. Thank you Renee. Am proud of you too."

We responded:

"Thank you, Angella! We're thrilled to hear about your positive experience with Renee. Your recommendation means a lot to us. We'll be sure to pass along your kind words to her. Thank you for choosing our agency!"

Krista Knepp

January 8, 2025

1 out of 5

"I wouldn’t even give this office one star if I could get away with it. We have tried and tired to give this office multiple attempts to be better than they are and they have absolutely failed us at every turn. From a botched roof claim that almost got our policy cancelled to a poorly handled car accident and now a policy change that is going to cost us an additional $300 in fees because they failed to disclose them we are beyond over it. If you want an insurance agent you can trust, this isn’t the place."

Brandon Manning

December 30, 2024

5 out of 5

"Stacee was super helpful and quick in helping me get life policies for my children."

We responded:

"Thank you for your wonderful feedback. We're delighted to hear that Stacee provided you with efficient and helpful service for your children's life policies. Your satisfaction is our priority, and we appreciate your kind words."

Magali Correa

December 12, 2024

5 out of 5

"First time with State Farm and the experience was great. Stacee helped me throughout the way with any question I had and filling out my application"

We responded:

"We're thrilled to hear that Stacee was able to assist you effectively with your insurance process. Welcome to the State Farm family!"

Chris Lile

November 21, 2024

5 out of 5

"Stacee was very helpful and always quick to help!"

We responded:

"Thank you, Chris! We're thrilled to hear that Stacee provided you with prompt and helpful service. Your positive feedback is greatly appreciated."

Travis Merithew

October 9, 2024

5 out of 5

"I’ve been a customer of State Farm for many years. Everyone at Melissa Long’s office is absolutely incredible. I deal mostly with Wendy and she is truly amazing! She is patient, personable, professional, knowledgeable, informative, kind, joyful, and caring. She has helped me with my policy on numerous occasions and is always an absolute delight. Her level of customer service is unmatchable. Thank you, Wendy!"

We responded:

"Thank you, Travis, for your kind words and loyalty. We're thrilled to hear about your positive experiences with Wendy and our team. Your satisfaction is our top priority, and we appreciate your continued trust in us."

Tina

October 3, 2024

5 out of 5

"This location has been assisting me for several years. I typically speak with Wendy and most recently, Renee. She was amazing. They both go above and beyond to help and make things as easy as possible from the client's end. I highly recommend them. Thanks Renee!!"

We responded:

"Thank you, Tina, for your kind words and continued trust in our team. We're thrilled to hear that Wendy and Renee have provided exceptional service. Your recommendation means a lot to us. Thanks again for your support!"

RangerMike RangerMike

September 10, 2024

5 out of 5

"Great service and great rates. I have a couple poli"

Emma Webb

August 31, 2024

5 out of 5

"Wendy was so amazing getting my family’s insurance set up. She was able to go over in details everything and made sure we understood. Highly recommend her."

We responded:

"Thank you, Emma, for your kind words! We're thrilled to hear that Wendy provided such excellent service and clarity in setting up your family's insurance. Your recommendation means a lot to us."

Susan Keller

March 19, 2025

5 out of 5

"I have been with State Farm for many years and the girls are very friendly and knowledgeable. I deal mostly with Stacee"

We responded:

"Your review made our day, Susan! We strive to make insurance simple and stress-free, and we’re so happy to hear we met your expectations. Thanks for trusting us! "

Justin Cummings

March 4, 2025

5 out of 5

"long time customer here! i must say, i’m constantly blown away by the hospitality from this branch. thanks stacee, and the whole team!!"

We responded:

"Thank you, Justin, for your kind words and for being a loyal customer. We're happy to hear that Stacee and the team have made a positive difference. Your feedback means a lot to us and encourages us to keep providing great service."

doug holt

February 13, 2025

5 out of 5

"Stacee at Mellisa Long State Farm Insurance took good care of me! Quick and efficient and a pleasure to do business with!"

We responded:

"We value your business and your trust, Doug! Our goal is to be here for you through all of life’s changes—thank you for letting us be part of your journey. "

Kevin Wade

February 4, 2025

5 out of 5

"Awesome experience. Very helpful and she made the process easy! Thank you!"

We responded:

"Kevin, thank you for your wonderful feedback! We're so happy to hear that you had an awesome experience and found the process easy. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future."

Gabriella Loveday

January 10, 2025

5 out of 5

"Stacee was great! She helped me get life insurance started for my son and figure out the best plan!"

We responded:

"Thank you for your wonderful 5-star review, Gabriella! We're thrilled to hear that Stacee provided excellent assistance in setting up life insurance for your son. "

Emily Veals

December 31, 2024

5 out of 5

"Melissa and her team have been amazing! I went to them with my needs and concerns for getting life insurance and they quickly got together exactly what I needed and explained everything so I understood it easily! They are quick and extremely efficient. Every time you walk in you’re greeted with friendly helpful people! I’m so glad Melissa and her group have given me the relief of knowing my family is covered when needed and I’ll be going back for any other type of insurance needs I have from this point forward."

We responded:

"Thank you for your wonderful feedback! We're thrilled to hear that our team were able to meet your life insurance needs efficiently and clearly. Your satisfaction and trust mean a lot to us. We look forward to assisting you with any future insurance needs."

Yan Zhou

December 12, 2024

5 out of 5

"I’m very satisfied with the service, especially Renee’s support. She is professional, responsive, and efficient in resolving issues. Her help is greatly appreciated!"

We responded:

"We're thrilled to hear that Renee provided you with excellent service. Your satisfaction is our priority, and we appreciate your feedback. "

Shawna Ranson

December 11, 2024

5 out of 5

"Renee went above and beyond to make our transition from Virginia to Tennessee easy and very affordable. Thank you for all that you do."

We responded:

"We're thrilled to hear that Renee made your move from Virginia to Tennessee smooth and cost-effective. We appreciate your feedback and are always here to assist you with any future needs."

Carina Turnbull

November 11, 2024

5 out of 5

"We've been with State Farm for many years in Florida before we moved to Tennessee 3 years ago. We reached out to Melissa Long's office to continue our insurance coverage with State Farm here in Tennessee. We have worked with Amy, Wendy & Stacee for coverage of our home owners insurance, as well as our vehicles and boat. Everyone in their office is exceptionally professional and genuinely pleasant to speak with!! They have addressed any/all of our questions or concerns promptly. I would highly recommend Melissa Long's office for your insurance needs!!"

We responded:

"Thank you, Carina, for your kind words and continued trust in our team. We're delighted to hear that Amy, Wendy, and Stacee have provided you with exceptional service with your homeowners, auto and boat insurance needs."

Dustin Butterworth

October 2, 2024

5 out of 5

"The office was very helpful setting up my auto,renters and life insurance. So easy to talk to and they really helped me understand what I was getting! Highly recommend this office!"

We responded:

"Thank you, Dustin, for your kind words! We're thrilled to hear that our team made the process easy and clear for you. Your recommendation means a lot to us."

Milly Cano

September 23, 2024

5 out of 5

"Renee was awesome and took great care of me. Very fast process to get the insurance coverage. Thanks for making the process very easy>"

We responded:

"Thank you, Milly, for your kind words! We're thrilled to hear that Renee provided you with excellent service and made the process smooth and efficient. We appreciate your feedback and look forward to serving you in the future."

Rhonda Plemons

August 28, 2024

5 out of 5

"I have had State Farm Insurance for 44 years just recently acquired Melissa Long as my agent after my agent I had for many years retired. I am very pleased with the great service Melissa and her team provide for me and my husband. They are always so friendly and courteous."

We responded:

"Thank you, Rhonda, for your kind words and for being a loyal State Farm customer for 44 years. We're delighted to hear that you and your husband are pleased with the service from our team. Your satisfaction is our priority!"